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Hyderabad woman Tanishka says her Rs 25000 BPO job built communication, problem solving and confidence, helping her later crack an Amazon role, drawing praise on social media
Her story is changing how people view entry-level jobs
Starting a career with an entry-level job may not seem exciting to everyone, but one Hyderabad woman says her first role taught her lessons that proved valuable later in life. According to her, the skills she picked up while working at a BPO eventually helped her secure a job at Amazon.
In an Instagram video, Tanishka reflected on her journey and shared seven things she learnt while earning Rs 25,000 a month in customer support. She said the experience helped her grow professionally and gave her the confidence to take bigger steps in her career.
She Learnt More Than Customer Service
The text on the video read, “7 things my ₹25k/month BPO job taught me that helped me crack Amazon.”
In the caption, Tanishka explained that speaking with customers every day improved her communication skills in a way that formal training never could. “Talking to customers all day taught me communication better than any course could,” she wrote. She also said dealing with difficult situations became easier over time because of the job. “I learned how to stay calm when people were angry (a superpower, honestly),” she added.
According to Tanishka, handling different customer concerns every day also strengthened her ability to think through problems and find solutions quickly. “Solving hundreds of customer issues sharpened my problem-solving skills,” she said.
The Role Prepared Her For Bigger Opportunities
Tanishka shared that working with Amazon customers gave her an understanding of the company’s systems and expectations even before she joined the organisation. “Working with Amazon customers gave me a head start in understanding the company,” she wrote.
She also became comfortable with targets and performance measurements that are common in corporate workplaces. “Hitting daily targets made me comfortable working with metrics and KPIs,” she said.
The fast-paced environment of the BPO industry also taught her how to stay composed under pressure. “The fast-paced environment taught me how to manage pressure without panicking,” she added.
For Tanishka, the biggest lesson was the belief that she could achieve more. “Most importantly, it gave me confidence that I could handle bigger opportunities,” she wrote.
Social Media Praises Her Perspective
Many users appreciated her honesty and agreed that early-career jobs often teach important life skills.
A user wrote, “Every job teaches something if you are willing to learn from it.” Another commented, “This is so true. Customer support builds patience like nothing else.”
A person said, “People underestimate BPO jobs, but they teach real communication skills.” Another reaction read, “Handling angry customers is honestly a life skill.”
A comment read, “The first thing we get to know when the work gets easy is when we get to know or create the loopholes without any side effects and boom management of work and life feels balanced.”
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