Minister inspects plaint redressal system at UHBVN call centre | Chandigarh News

Panchkula: Haryana energy minister Anil Vij conducted a surprise inspection of the Uttar Haryana Bijli Vitran Nigam (UHBVN) call centre in Panchkula and reviewed the complaint redressal system.He closely examined the process — from receipt of complaint calls to grievance redressal and responses provided to consumers. He also interacted with employees and took feedback on…

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Vij inspects discom call centre, orders faster resolution of complaints | Chandigarh News

Chandigarh: Haryana energy minister Anil Vij on Wednesday conducted a surprise inspection of the Uttar Haryana Bijli Vitran Nigam (UHBVN) call centre in Panchkula to review the functioning of the electricity complaint redressal system and ensure timely resolution of consumer grievances.During the inspection, the minister closely monitored complaint calls being received at the 1912 call…

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