Rlys sets up war room to address passenger grievances | Patna News
Patna: The Danapur division of East Central Railway (ECR) has operationalised a dedicated ‘war room’ at its control office to monitor and address passenger grievances received via the RailMadad platform round the clock. The new facility aims at improving response time and passenger services.Senior divisional commercial manager (DCM) Abhinav Siddarth said the 24×7 facility has…