Big shift from chatbots to ‘resolution agents’: Workday | Bengaluru News

Sunil Jose, president, Workday Bengaluru: Enterprise software company Workday is sharpening its focus on AI-led capabilities, expanding its strategy beyond its traditional HR and finance offerings. “Today, we are talking about Workday as an enterprise AI platform for managing people, money and agents,” Workday India president Sunil Jose said.Discussing Workday’s AI strategy, Jose said the…

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